PRIVACY POLICY

Effective Date: July 21, 2026
Last Updated: July 21, 2026

This Privacy Policy describes how The Osen Group ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit https://www.theosengroup.com (the "Site"), contact us, inquire about our restaurant concepts, career opportunities, partnerships, gift cards, or otherwise interact with our services.

We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable laws.

INFORMATION WE COLLECT

Depending on how you use our Site, we may collect the following categories of information.

Information You Provide

You may voluntarily provide us with:

  • Name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Billing information (when applicable)

  • Career application information

  • Partnership or vendor inquiries

  • Gift card purchases

  • Customer inquiries and communications

Information Collected Automatically

When you visit our Site, we may automatically collect information including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website

  • General geographic location

  • Site interactions

This information helps us improve our website, business operations, and user experience.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, pixels, web beacons, tags, and similar technologies to:

  • Operate and secure our website

  • Remember your preferences

  • Analyze website traffic

  • Measure marketing performance

  • Improve user experience

Where required by applicable law, we obtain consent before placing non-essential cookies on your device.

You may manage your cookie preferences through your browser settings or our cookie consent banner, where available.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Respond to inquiries

  • Process gift card purchases

  • Evaluate employment applications

  • Respond to partnership or vendor requests

  • Improve our website and services

  • Personalize your experience

  • Detect fraud and maintain website security

  • Comply with legal obligations

  • Send promotional communications when you have opted in

  • Measure advertising and marketing performance

THIRD-PARTY SERVICES

We may use trusted third-party service providers, including:

  • Squarespace (website hosting)

  • Google Analytics (website analytics)

  • Payment processors

  • Email marketing providers

  • Career and recruitment platforms

  • Reservation or restaurant-related service providers

These providers receive only the information necessary to perform services on our behalf and are required to safeguard your information.

GOOGLE ANALYTICS

We use Google Analytics to better understand how visitors interact with our website.

Google Analytics may collect information such as:

  • Pages viewed

  • Time spent on pages

  • Device information

  • Browser information

  • General geographic region

Learn more about Google's Privacy Policy:

https://policies.google.com/privacy

Opt out of Google Analytics:

https://tools.google.com/dlpage/gaoptout

BEHAVIORAL ADVERTISING

We may use cookies and similar technologies to help deliver advertisements that may be relevant to your interests.

You may opt out of certain advertising through:

https://optout.aboutads.info/

https://optout.networkadvertising.org/

SHARING OF INFORMATION

We do not sell your personal information for monetary value.

We may disclose personal information:

  • To trusted service providers

  • To payment processors

  • To marketing and analytics providers

  • To comply with legal obligations

  • To protect our rights, customers, or business

  • In connection with a merger, acquisition, or sale of business assets

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have the right to:

  • Know what personal information we collect

  • Access your personal information

  • Correct inaccurate personal information

  • Request deletion of your personal information

  • Request information regarding how your data is used

  • Opt out of certain sharing for cross-context behavioral advertising, where applicable

  • Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us using the information below.

CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.

The Last Updated date above indicates when this Privacy Policy was most recently revised.

CONTACT US

The Osen Group

2907 Sunset Blvd, Los Angeles, CA 90026

Email: marketing@theosengroup.com

Website: https://www.theosengroup.com